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FAQs

  • How do I log in for the first time?
    1. Go to www.Draw3D.com 2. Click the white “Log In” button on the top right corner. 3. Sign Up using Gmail, Facebook, or your email. When logging back in, it is important that you use the same method as you did when you signed up (i.e. Gmail, Facebook, or your email) 1. Go to www.Draw3D.com 2. Click the white “Log In” button on the top right corner. 3. Click the blue “Log In” next to “Already a Member?” 4. Log In using Gmail, Facebook, or your email.
  • How do I change my account password?
    1. Send an email to info@markkistler.com 2. Make the Subject Line "Password Reset Request" 3. Provide us with the email on file. 4. Next time you Log In you will be prompted to change your password. This is NOT available for Draw3D Members who signed up using Google or Facebook.
  • Can I share my account?
    Draw3D is designed to have one person per account. This means each account only holds profile info and progress data for a single user with exception of the homeschooler multi user license, school classroom license, or full school membership License.
  • Can I use Draw3D on my smartphone or tablet?
    Yes! Draw3D is compatable with all smartphones and tablets.
  • Can I add time to my subscription during a promo?
    At this time you are unable to extend your current subscription. However, when your subscription expires, we will honor the promotion discount coupon code for you to resubscribe.
  • Can I use my membership on other computers?
    Yes. Your account information is stored online so anywhere you log on will give you access to your profile.
  • How do I change my account information?
    Once logged in just click the ‘My Profile’ button at the top of the screen. From there you can change your info.
  • Where is Mark Kistler's School Assembly and Summer Art Camp information?
    For information regarding Mark Kistler’s School Assembly and Summer Art Camps click here.
  • Can I request a lesson?
    Yes! We want all your requests. Draw3D is here to teach you what you want to learn. Email info@markkistler.com and request any lesson you would like!
  • Don't see your Question?
    Email info@markkistler.com and we will get back to you as soon as we can!
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